Support

Our service to a client doesn’t stop once a website goes live. We’re always on hand to offer help and advice on updating your website and we provide full support for all our hosting packages.

So please do let us know if you are having any problems or simply want some advice.

Alternatively, complete our enquiry form and we will get back to you at the earliest opportunity.

Web Mail

Web Mail if you have your own domain.

http://webmail.daelnet.net
(opens in new window)

Web Mail if you have a Daelnet email address.

http://webmail.daelnet.co.uk
(opens in new window)

E-Mail Help Files

The help files below provide instructions for setting up you email address in common email programs.

Setting up Outlook 2003
(opens in new window)

Setting up Mozilla Thunderbird 1.5
(opens in new window)

Setting up Mail 2.1 (For Mac OS X)
(opens in new window)

Don’t hesitate to call us if you’re having problems with the set-up.

Domain Names

It is important that your domain name registration details are correct and up to date. if any of your contact details change please let us know as soon as possible so we can update your domain registration on your behalf.

If you would like us to update your registration details please call us on 01756 730123 or email us at contact@dales.net

View Terms & Conditions of Domain Name Registration…

Web Site Statistics

Monitoring your website statistics are crucial to the success of your website. If you do not have your login details or wish for them to be sent to you, then please contact us.

We can help if you need help interpreting the reports or wish to increase the amount of relevant visitors.

Anti-spam

We offer a number of anti spam/anti virus solutions, you don’t even have to host your email service with us. Contact us if you need a reminder of the login details for your anti-spam service.